Netsouth Computer Services (BRANDON, MS) 601-954-2023

1. What is a Domain Name (Web Address)?

Practically speaking, your Domain Name is your Internet identity and your online brand. Your customers will remember this name and use it to find your website, your products or your services. And since no two parties can ever hold the exact Domain Name simultaneously, your Internet identity is totally unique.

Technically, a Domain Name is an addressing construct used for identifying and locating computers on the Internet. While computers use Internet Protocol (IP) numbers to locate each other on the Internet, people find them hard to remember. Therefore, domain names were developed to permit the use of easily remembered words and phrases to identify Internet addresses.

For example, the Domain Name yourcompany.com represents your company's website. When someone types yourcompany.com into a Web browser or sends e-mail to someone at yourcompany.com, the Domain Name System (DNS) translates yourcompany.com into the IP numbers used by the Internet and provides the requested website to the person or enures the e-mail message is delivered to the correct address.

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2. Do I have to get a new Domain Name or can I use one that I already have?

You can use your existing Domain Name or request a new one.

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3. What is Web hosting?

In order to establish your online identity with a website, you'll need the name and number of at least two computers (known as hosts or name servers), so your customers can find you on the Internet. You may have these special computers in your organization, or you may need to arrange for name service with an Internet Service Provider or Web hosting company. The kebgroup.com provides hosting plans starting at $19.95 per month.

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4. How much will my hosting provider charge me to transfer my domain name to use with my new website?

Most hosting providers do not charge to transfer a new customer's Domain Name. Please note that ncsnet.com does not charge for this transfer at all; any transfer charges that you may incur would come directly from your current hosting provider.

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5. Does you handle domain registration?

Netsouth can register new domain names for you. We will bill you directly for this service. We charge a registration fee for this and we register it in YOUR name. If you have an existing domain we will fill out and send you a modify domain name template to forward to hostmaster@internic.net. When Internic announces the completion of the transfer, there is a 72 hour propagation period where visitors could go to either site. At the end of the 72 hours you should contact the previous host to have them delete the old domain from their records and update their DNS record. If you use this same provider for your Internet access you will not be able to access your domain site on our server until they update their DNS. During the propagation period persons accessing your site will be going to both sites until all are eventually accessing the new site hosted by Netsouth. The process should be seamless.

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6. How long does it take before my domain name is active?

Once the InterNIC announces that your domain name has been registered (or transferred, if applicable), it usually takes about 72-hours before it is active. All internet providers must update their records (DNS tables) to reflect new site locations. This is called propagation.

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7. Does Netsouth limit the number of hits I receive a month?

The easiest answer is "no", we do not limit the number of hits you can receive during any given month. Our hosting plans provide for different Transfer Bandwidth limits (the number of bytes transferred). For example, the Advanced Hosting plan comes with 1500MB (1.5 Gigabytes of Transfer Bandwith). Should an Advanced Hosting plan customer exceed 1500MB during a given month then an additional charge of $5/500MB/month would be added to their invoice. However, we would not stop visitors to your site if you exceed the limit. A 1500MB Transfer Bandwidth will support 10's of thousands of hits.

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8. What is Transfer Bandwidth?

Transfer Bandwidth is amount of data transferred to visitors as they view your web page(s).

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9. How do I transfer files to my web site?

Files must be transferred to your web server hosting account via File Transport Protocol (FTP). If you do not have FTP software, you can download a program for either the PC or Mac from the IPSwitch site. An FTP tutorial is available in the Netsouth Members Area.

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10. Will I have unlimited access to update my pages?

You have unlimited access via FTP 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your convenience or have Netsouth do it for you on a monthly basis.

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11. Can multiple domains point to the same HTML files?

In general, if you have more than one domain account at Netsouth we can point each domain address to the same HTML files. There is a $45 set up fee to mirror sites and $5 charge per month per mirrored domain.

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12. Can I use my account for commercial purposes?

Yes, you can use your account for commercial purposes. The World Wide Web has become a most efficient and cost-effective means of making information, products and services available to the users of the internet community. Netsouth's secure processing is available FREE using SSL and PGP to provide an environment whereby payment information (such as a credit card number) or confidential information (such as a custom form) can be transmitted from web browser to web server in an encrypted mode. Look for the solid key for secure transaction licensing.

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13. Can I resell space within my own account?

We do not normally allow customers to resell space within their account. Please call us and we will work out a solution with you for reselling based on your individual needs.

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