Netsouth Computer Services (BRANDON, MS) 601-954-2023

1. How long does it take Netsouth to develop a web site?
2. How do I start a web site with Netsouth ?
3. What is a virtual server?
4. Will I be able to access my domain name with or without the WWW?
5. Do you offer dial-up internet access?
6. Do you support MS Front Page extensions?
7. Could you tell me more about the MS Front Page Extensions?
8. What are some of the limitations of the MS Front Page Extensions?
9. Does Netsouth handle domain registration?
10. How long does it take before my domain name is active?
11. What is the InterNIC fee for domain registration?
12. Does Netsouth limit the number of hits I receive a month?
13. How do I transfer files to my web site?
14. Will I have unlimited access to update my pages?
15. Can multiple domains point to the same HTML files?
16. Can I use my account for commercial purposes?
17. Can I resell space within my own account?
18. Do you offer technical support?
19. How long does it take to set up a new account?
20. How do I place an order?

1.How long does it take Netsouth to develop a web site?
All web sites are different because of customer requirements. Once the descriptive material and initial deposit are received from the customer, a web site design from scratch will generally take between 15 and 20 days build.
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2.How do I start a web site with Netsouth ?
Use the Feedback Form provided or call (601)954-2023 if you have more questions.
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3.What is a Virtual Server?
Netsouth supports virtual server setup which means that we can establish a home for your web site on our server system and establish a presence on the internet regardless of your needs. The Netsouth Virtual Server Solution allows you to start small and scale upward to whatever server and bandwidth combination fits your needs. Netsouth server architecture is robust and extremely flexible. Customers can use their Netsouth server solutions for ecommerce, on-line auctions, chat forums, virtual postcards, polls and surveys, live audio and video, secure conferencing, market research, banner advertisements, shopping carts, email (virtual post offices), classified ads, databases, search engines, on-line stores and malls and much more.
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4. Will I be able to access my domain name with or without the WWW?
Yes, you will be able to access the domain name with or without the WWW in front. Many web hosting providers do now provide this capability. For example, you can access the domain name "mydomain.com" by going to "www.mydomain.com" as well as "mydomain.com".
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5.Do you offer dial-up internet access?
No, you will need local Internet access in order to access your web site and retrieve email addressed and sent to your site. Providing a specialized Virtual Server service means that we do not have hundreds of modems to maintain enabling us to devote more time to our customers web presence needs.
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6. Do you support MS FrontPage Extensions?
Yes, we will insure that the appropriate extensions are installed in your account server directory. Please indicate your need for this support on the online order form or let us know this when you call us to have your account setup.
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7. Could you tell me more about the MS Front Page Extensions?
FrontPage extensions are CGI programs that provide the server side implementation of FrontPage. FrontPage communicates with the extensions via HTTP using a Remote Procedure Call (RPC). When the server sees the "POST" request addressed to the FrontPage server extensions it simply directs the request to the appropriate CGI program. The extensions implement authoring (uploading/downloading documents, ToDo lists), administration (setting end-user, author, and administrator privileges), and dynamic content (browse-time WebBot components).

Without the FrontPage server extensions you will not be able to take advantage of the WebBots that are available through FrontPage. Also, without the extensions you cannot author and administer your web using the tools provided as part of the FrontPage Editor/Explorer package.
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8.What are some of the limitations of the MS Front Page Extensions?
There are several limitations that you should be aware of if you intend to use FrontPage extensions.
Web size -- This seems to be most critical when a "searchable event" is present in the web (Search, Discussion Forum and Table of Contents). The lengthy process of updating the indices for these functions can lead to the connection timing-out (HTTP 500 Error or 'Server has timed-out').
Disk Usage -- You may create and publish as many child webs as your disk storage space allows. However, for each child web you publish, FrontPage duplicates certain information into indices and hidden files. This adds 'overhead,' increasing the storage space required for your files. Microsoft's documentation notes, "FrontPage's optional full-text search indexes can take up to the same amount of disk space as your textual content."
You might also note the following precautions to take to protect the FrontPage extensions on your site:
a) Do NOT use the Edit Access or File Manager features found in your Control Panel to set passwords, limit access, set file permissions or delete directories or files in a FrontPage web. This should only be done through the options in FrontPage Explorer.
b) Do NOT use regular FTP (such as WS_FTP) to upload files to the server when FrontPage extensions are installed. This may corrupt the extensions, disabling the interactive features available with FrontPage.
NOTE:The exception to this is when loading custom scripts to the cgi-bin directory on your site. You need to read closely the instructions relative to uploading custom CGI scripts.
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9. Does Netsouth handle domain registration?
Netsouth will register new domain names with InterNIC for you. InterNIC will bill you directly for this service. We charge a registration fee for this and we register it in YOUR name. If you have an existing domain we will fill out and send you a modify domain name template to forward to hostmaster@internic.net. When Internic announces the completion of the transfer, there is a 72 hour propagation period where visitors could go to either site. At the end of the 72 hours you should contact the previous host to have them delete the old domain from their records and update their DNS record. If you use this same provider for your Internet access you will not be able to access your domain site at ncsnet.com until they update their DNS. During the propagation period persons accessing your site will be going to both sites until all are eventually accessing the new site hosted by Netsouth. The process should be seamless.
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10.How long does it take before my domain name is active?
Once the InterNIC announces that your domain name has been registered (or transferred, if applicable), it usually takes about 72-hours before it is active. All internet providers must update their records (DNS tables) to reflect new site locations. This is called propagation.
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11. What is the InterNIC fee for domain registration ?
The InterNIC charges $70.00 to register a new domain name. This fee covers two years. Annual renewal after the two years is $35. The InterNIC has set up an automated on-line process for credit card payment at the time of domain name registration. Recent experience has shown that this process results in a 24-hour turn around time for completion of the registration process. Once this is completed Netsouth will then configure and setup your domain for immediate use. We then invoice you $70 for the registration of your domain PLUS a registration fee based on our cost schedule for this service.
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12. Does Netsouth limit the number of hits I can receive each month?
No. Our experience has shown that 300 to 500 MB/month is more than enough data transfer for 90 (+)% of all websites and we use it as a bench mark. Depending on the quantity and size of your files, 1000MB could support many thousands of hits per week.
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13. How do I transfer files to my web site hosting account?
Files must be transferred to your web server hosting account via File Transport Protocol (FTP). If you have a PPP internet account and need FTP software, you can download a program for either the PC or Mac from the IPSwitch site. Internet providers such as AOL, CompuServe and Prodigy may have a built-in FTP interface.
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14. Will I have unlimited access to update my pages?
You have unlimited access via FTP 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your convenience or have Netsouth do it for you on a monthly basis. However, our Content Management Solution will provide a more efficient means for keeping your site content up to date.
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15. Can multiple domains point to the same HTML files?
In general, if you have more than one domain account at Netsouth we can point each domain address to the same HTML files. There is a $45 set up fee to mirror sites.
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16. Can I use my account for commercial purposes?
Yes, you can use your account for commercial purposes. The World Wide Web has become a most efficient and cost-effective means of making information, products and services available to the users of the internet community. Netsouth Virtual Server secure processing is available FREE using SSL and PGP to provide an environment whereby payment information (such as a credit card number) or confidential information (such as a custom form) can be transmitted from web browser to web server in an encrypted mode. Look for the solid key for secure transaction licensing.
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17. Can I resell space within my own account?
Netsouth does not normally allow customers to resell space within their account. Please call us and we will work out a solution with you for reselling based on your individual needs.
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18. Do you offer technical support to customers?
Yes. We encourage our customers to send email to info@ncsnet.com with questions or concerns about their web site. We are relatively quick to respond to support email around the clock. If we cannot offer a solution to a concern within a reasonable time frame, we will invite you to call us or we'll call you directly.
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19. How long does it take to set up a new account?
Orders for account setup take between 1-2 working days, and most times will be done the same day. Once an account is set up, an activation notice will be sent to you via email including a userid, password, and FTP hostname. You can begin managing your new web site immediately. Domain account users will be given a temporary directory to access their site via the web prior to the completion of either domain registration or transfer.
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20. How do I place an order?
You can place an order for any of our services directly from our web site 24 hours a day or by calling 1-(601)-954-2023 between the hours of 8 am to 9 pm Monday through Friday CST. If you have preliminary questions please use our email support at info@ncsnet.com.
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